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Privacy Policy

Effective date: August 25, 2026

1. Information We Collect

  • Contact information such as name, email address, phone number, and company name when you fill out our quote or contact form.
  • Project details, files, and attachments you upload so we can prepare signage design concepts and production artwork.
  • Technical data including IP address, browser type, device information, and pages visited through standard analytics tools.

2. How We Use Your Information

  • To respond to inquiries, prepare quotes, and deliver remote signage design and production artwork services.
  • To improve our website, services, and customer experience.
  • To communicate project updates, revisions, and delivery of design files.
  • To comply with legal obligations or protect our rights.

3. Information Sharing

  • We do not sell your personal information.
  • We may share project files with trusted manufacturing partners only when physical signage production and delivery is requested and you have been informed.
  • We may disclose information if required by law or to protect our legal rights.

4. Data Security

  • We use industry-standard security measures to protect your information.
  • File uploads and project data are stored in secure cloud storage with access controls.
  • No method of transmission over the internet is completely secure, but we work to keep your data protected.

5. Cookies and Analytics

  • Our website uses cookies and similar technologies to analyze traffic and improve user experience.
  • You can disable cookies through your browser settings, though some features may not function properly.

6. Your Rights

  • You may request access to, correction of, or deletion of your personal information by contacting us.
  • You can opt out of marketing communications at any time by replying to any email we send.

7. Third-Party Services

  • We use trusted third-party services for form submission, analytics, and file storage.
  • These providers have their own privacy policies and are selected for their security practices.

8. Changes to This Policy

  • We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

  • If you have questions about this privacy policy or how we handle your data, please contact us at info@novasignworks.com or +1 (917) 724-2188.

Questions? Contact us at info@novasignworks.com.